Privacy Policy

1. Overview

SILSILA 360 ("we", "our", or "us") respects your privacy. This policy documents how we collect, store, and process information submitted by corporate clients and prospective business partners through our website.

2. Zero Outbound Telemarketing Policy

We strictly do not engage in unsolicited promotional outbound calling, cold calls, or consumer telemarketing. Any contact information you provide through inquiry or quotation forms is used solely to respond directly to your business request.

3. Information Collected

When you request a quotation or submit an inquiry, we collect business contact details including your full name, company email address, company name, territory, telephone number, and operational scoping parameters.

4. Data Security & Access Controls

All inquiry records and account credentials are protected by enterprise-grade role-based access control (RBAC), prepared statements, encrypted password hashes, and strict session management.